PRIVACY POLICY
Effective Date: September 29, 2026
Satnam Psyllium Industries (“Satnam Psyllium”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting and using our website, satnampsyllium.com.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website, contact us, request information, or use any of our online services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
Your name
Email address
Phone or mobile number
Company or organization name
Country or location
Information provided through contact, enquiry, or quotation forms
Any other information you choose to provide when communicating with us
We may also automatically collect certain technical information when you visit our website, such as:
IP address
Browser type and version
Device type
Operating system
Pages visited and time spent on the website
Referring website or source
General website usage and interaction information
This information may be collected through cookies, analytics tools, and similar technologies.
2. How We Use Your Information
We may use the information we collect to:
Respond to enquiries and requests submitted through our website
Provide information about our products and services
Process business or product-related enquiries
Communicate with customers, prospective customers, suppliers, and business partners
Provide quotations or other requested information
Improve our website, products, services, and user experience
Understand website usage and visitor preferences
Maintain website security and prevent fraudulent or unauthorized activity
Comply with applicable legal and regulatory requirements
Send relevant business communications where permitted by applicable law
We will use your personal information only for legitimate business purposes and in accordance with applicable privacy laws.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, understand visitor behaviour, remember preferences, and analyze website traffic.
Cookies may be used for purposes such as:
Essential website functionality
Website performance and analytics
Understanding how visitors use our website
Improving website content and user experience
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the website.
4. Website Analytics
We may use third-party analytics or similar services to understand how visitors interact with our website.
These services may collect information such as pages visited, approximate location, device information, browser information, and website interaction data.
The information collected through these services is generally used in an aggregated or statistical manner to help us improve our website and services.
5. How We Share Your Information
We do not sell or rent your personal information to third parties.
We may share information where reasonably necessary with:
Service providers that assist us with website hosting, maintenance, analytics, communication, or other business operations
Professional advisers, consultants, or business partners where necessary for legitimate business purposes
Government authorities, regulators, courts, or law-enforcement agencies where required by law
Other parties where disclosure is necessary to protect our legal rights, website security, or the safety of individuals
Where appropriate, we take reasonable steps to ensure that third parties handling personal information maintain appropriate confidentiality and security measures.
6. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. Therefore, while we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, maintaining business records, complying with legal obligations, resolving disputes, and enforcing our agreements.
The retention period may vary depending on the nature of the information and applicable legal requirements.
8. Third-Party Links
Our website may contain links to third-party websites, social media platforms, or other external services.
These websites operate independently and may have their own privacy policies and practices. We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of any external websites you visit.
9. International Visitors and Data Transfers
Satnam Psyllium Industries serves customers and business partners in multiple countries. As a result, personal information submitted through our website may be processed or stored in India or other jurisdictions where our service providers or business partners operate.
Where required by applicable law, we will take appropriate measures when transferring personal information across jurisdictions.
10. Your Privacy Rights
Depending on applicable law, you may have certain rights regarding your personal information, including the right to:
Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of personal information where legally applicable
Object to or restrict certain processing of your information
Withdraw consent where processing is based on consent
Request information about how your personal information is used
To exercise an applicable privacy right, you may contact us using the details provided below.
We may need to verify your identity before processing certain requests.
11. Children’s Privacy
Our website and services are intended for general business and informational purposes and are not specifically directed toward children.
We do not knowingly collect personal information from children through our website. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services.
Any updates will be published on this page with the revised effective date.
We encourage visitors to review this page periodically to remain informed about how we handle personal information.
13. Contact Us
If you have questions about this Privacy Policy, our data practices, or wish to make a privacy-related request, please contact us:
Satnam Psyllium Industries
Corporate Office:
A-6, Main Line, Old Market Yard,
Unjha, Gujarat – 384170, India
Plant:
State Highway, Brahmanwada,
Unjha, Gujarat – 384215, India
Email: [email protected]
14. Consent
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, to the extent permitted by applicable law.